I finished my degree at the University of Arkansas, where I studied English Creative Writing. In 2017, I was working in sales for a building materials company, overseeing their local deliveries. In my position, there wasn’t a whole lot of room for growth and it wasn’t fast-paced enough for me. I found an opportunity at PLS through Indeed and interviewed with Justin, the St. Louis office manager. After talking it over with my family, we decided that joining PLS as an account executive trainee was a great opportunity for me. We were right, and I have not looked back since. My family has grown since then, with the addition of a beautiful daughter who helps keep me motivated to succeed.
Every day is different, which is something I really enjoy about my job. PLS is a very fast-paced work environment.
I usually start my day off at 6:30 am CT to keep up with my early morning customer requests since most of them operate in eastern time. We get a lot of customers calling-in frequently, as well as a ton of email traffic with quote requests. At the beginning of the day, my logistics coordinator and I divvy up who will work on what for that day. He normally takes care of the operations like building rate confirmations, awarding loads to carriers, and monitoring pick-ups and deliveries. I, on the other hand, do a lot of customer interaction, quoting, covering freight, and cold calling. I’m the focal point in carrier negotiations on my loads.
My favorite part about my daily routine is achieving daily goals. Yesterday, I started the day way under my goal, but by the end of the day, I surpassed it by a landslide. Whenever I have had a lot of questions, there has always been a lot of people at PLS that have been able to teach me and help me become the industry expert that I am today. I am constantly bouncing ideas off my coworkers. It’s always nice when we can brainstorm and have fun together. Now, I get the opportunity to help people in our office whenever they have the same questions that I had while growing into my role. I would say that I am a product of my environment.
At PLS, you control your own destiny. It’s all about the hard work you put in.
There are a lot of people who are qualified salesmen that come in and think they know everything, but they don’t put in the hard work and come to realize there is more to it. The people that come in, are willing to work and stay motivated are those who become successful.
I knew nothing about the logistics industry at the beginning, but I could see that PLS had the training and support I would need to succeed in sales.
Since joining the National Accounts team, I've been coordinator of one of the largest accounts since January.