The supply chain is always moving and prone to disruptions, which can make consistent delivery difficult. You want customers to trust that you’ll meet their expectations, but disruptions are often out of a company’s control. Your customer won’t care what the problem is; they will only view delays as poor service.
What is the best way to drive consistent freight transportation?
A scalable TMS with advanced reporting features is necessary for any shipper that wants to provide dependable service. A TMS provides shippers with freight visibility and control over all parts of transportation operations, and, will cut costs by up to 30%.
There are different types of TMS software, including: premise, hosted and SaaS (Software as a Service) models. The SaaS model has become an industry favorite and is the type of TMS that will be most beneficial in driving consistency in transportation.
A SaaS TMS is quick and easy to implement. This means very little downtime when switching systems, no upfront investment in technology, no costly upgrades, and faster ROI after implementation. The speed at which these systems can be implemented means your company can continue to provide consistent service throughout the implementation process.
SaaS TMS systems are flexible and accessible, supporting shippers with a systematic place to ship freight, get real-time information and detailed reports at any time. For example, if a shipper has a backlog of inventory and needs to move it all at once, a SaaS TMS would be able to handle the unusually large shipment, while other systems may not be ready for that volume of freight so suddenly. A SaaS TMS is dependable software that can find capacity at a moment’s notice, enabling shippers to provide consistent service at all times.
The most important benefit of a TMS, in terms of consistent shipment delivery, is visibility into transportation processes. Shippers will benefit from access to current and historic data which helps identify trends, supports smart decisions and finds solutions to existing problems. With real-time data, you can fix supply chain disruptions as they occur. Some systems will even give you the ability to implement accurate predictive analytics to prevent disruptions before they even happen.
This type of insight and control over transportation processes will allow you to provide consistent levels of service in freight transportation.