Tag Archives: freight forwarding

How Effective Is Your Freight Broker?

Many shippers underestimate the value a freight broker can bring to their transportation strategy. These professionals can significantly increase the performance of your freight shipments and save you costs. While there are many benefits of using a good freight broker, you somehow have to assess their effectiveness for your company. To get the best out of the freight broker, you have to make sure you are receiving high-quality services from a legitimate specialist.

How to measure your freight broker’s effectiveness?

Carrier network and expertise

First, your freight broker must be able to provide quality services to you and have the buying power to fulfill your business needs. It is crucial to first check your broker’s credentials and assess their experience and expertise in the industry. Do they work for the company or individually? What businesses do they serve? How many years have they been on the market? All these questions should be considered to help understand the level of freight broker’s competence.


A whole idea of a freight broker is that this person has to be your one point of contact for all your transportation needs. Clear and timely communication is the cornerstone of successful cooperation between you and your freight broker. If you are constantly left with a bunch of unanswered questions, don’t have enough visibility and updates, and communication in general, is poor, you may consider changing your broker.

Insurance and claims

The ability to handle problems and deal with difficult situations is a primary marker of a good freight broker. Sometimes, freight gets damaged or lost, and those situations can’t be avoided. But the process of handling claims and painlessly resolving the issue should be the standard for a good freight broker. Apart from service, you should also be provided with an option to purchase additional freight insurance.

Generally, there are many other factors that make a professional freight broker. These professionals have to be able to quickly resolve your arising issues, timely respond and give updates, deal with unpredictable situations, and generally simplify your transportation process as much as possible. Keep in mind that the lowest price isn’t always the best deal. Before making a final decision, and find a perfect freight broker to work with, you might want to take all the above factors into account.

What is International Shipping and How Does It Work?

Expanding your customer base is an essential step when a business is growing. Many companies start on a local scene, but if the product sells well, going global is just a matter of time. International shipping lets you access thousands of potential customers and significantly extend the potential of your company.

What is international shipping?

International shipping is a process of importing and exporting goods between different countries via ocean, air, or over the road. International shipping can be complicated since it suggests many rules and policies. To successfully import or export freight, you have to know and follow specific regulations and collect paperwork so your freight passes the customs clearance.

How to ship freight internationally?

It is complex to arrange international shipping, especially if you are doing it for the first time. That’s why most businesses turn to freight forwarding companies to ship their freight. Unlike domestic shipments, international transportation is more intricate since every country has its own regulations and laws.

Some countries have stricter policies than others, and completely forbid importing certain products. For example, Canada has a list of prohibited items to import and has specific tax regulations. That’s why it’s important to thoroughly learn the regulations, or use professional freight forwarding services.

Usually, international freight shipping consists of five key parts:

    • Export Haulage. The freight is moved from its origin-destination to the next warehouse, port, or facility firm where it will depart to the border.
    • Export Customs Clearance. When the freight reaches the border of the exporting country, it passes the process of clearance before moving to the next stage.
    • Transportation. After your load has successfully left the origin country, the process of transportation begins.
    • Import Customs Clearance. When the freight reaches the border of the importing country, it passes the process of clearance. This is the most important part of the shipping process since you ensure your freight has met the compliance.
    • Import Haulage. After successfully clearing the importer country’s border, your freight is moved from the border to its final destination.

Important things to know before shipping international freight

Collecting information

Gathering all the shipment information and presenting it in the required form is crucial for completing international freight shipping. Filling in the documentation and providing required paperwork can be challenging, and a single error can result in a failure.

Customs clearance

The customs clearing process is a critical stage of international shipping. To complete it successfully, you will need a customs broker. These professionals have expertise in arranging and executing international freight movement. So, you can rely on them to gather paperwork, and execute the customs clearance process properly. If you use a freight forwarding company, they will most likely recommend a customs broker or even provide one.

Tracking the result

After the most important part of the process is completed, you should only track your shipment to make sure it reaches its final location.

International shipping with PLS Logistics

PLS Logistics has relationships with 45,000 carriers throughout North America. Combined with our freight brokerage services, we can arrange international shipping through truck, rail, ocean or air.

Need to ship abroad? Get Freight Quote right now!

What is Freight Management?

Historically, the connotation of freight management was changed and reshaped many times. In general, it refers to all the processes that cover preparing, shipping, storing and receiving freight.

What is freight management?

Freight management is the service provided by freight forwarders or third-party logistics companies. It suggests matching loads to freight carriers, route planning, and the optimization of the transportation process.

Why do you need freight management?

Whether you are a large enterprise or a small business, cargo management can be complex. Even if you know the exact obstacles in your way, it may be challenging to put the overall picture together. Additionally, freight shipping involves numerous processes. To manage all of them efficiently, you need to pay attention to details and focus on everything simultaneously.

what is freight management

Attempting to handle all of this on your own won’t end well for your business productivity. More companies now realize the complexity and importance of logistics and transportation management and outsource it to external parties. Apart from peace of mind, delegating such a large branch of business can result in substantial cost savings and a much better operational efficiency.

How does freight management work?

If you consider outsourcing freight management, you would probably wonder: how does this process work? First, you need to understand freight forwarding and freight brokerage.

These are specific departments in the logistics company that are responsible for finding a carrier that can and wants to move your load. This is one of the key parts of the load management process because brokers can find the appropriate vehicles for your specific needs. They also negotiate freight rates for you, and these rates are lower than you would find on your own.

Third-party companies have a significant advantage over in-house logistics departments, due to their relationships with carriers. Combined with industry expertise, third parties can provide efficient management and drive cost savings.

What does good freight management include?

Apart from freight forwarding, cargo management actually includes many different aspects. If you are looking for a freight management company, here are the main things it should provide to you:

  • Load matching
  • Route optimization
  • Rate negotiation
  • Freight accounting
  • Freight claim management

Ultimately, establishing a reliable partnership with an experienced cargo management company will benefit you in the long run. Learn more about our Outsourced Transportation and Freight Brokerage services!